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Terms and Conditions

Terms & Conditions

This website (herein after “Site”) is the property of wondertrunk & co. By accessing and/or browsing this website, you agree to be bound by the following conditions:

Ownership and Copyright

Except as otherwise indicated, the Site, and all text, graphics, images, marks, logos are the property of wondertrunk & co., and are protected by Japanese copyright laws.


To assure availability, please reserve as much in advance as possible as availability is limited and advance notice is required by all of our artists and specialists.

Pricing and Conditions

wondertrunk & co. tries our best to keep the Site as updated as possible, but the program prices, contents, or conditions may be changed at any moment due to unavoidable reasons and the Site may not be updated immediately. We always encourage you to contact us (before booking) to get the most updated information on prices, conditions, etc.

Our programs are customized and flexible, and as such, costs are determined once your itinerary is finalized. 100% payment is due upon receipt of invoice. We recommend that you purchase travel insurance to cover your trip, and travel medical insurance if your medical policy does not provide sufficient coverage outside of your home country. Payments may be made by credit card, international bank transfer or international money order. We accept VISA, Mastercard, AMEX, JCB and Diners. All prices are quoted in Japanese yen and all payments must be in Japanese yen.

Cancellation and Additional

Fees In the unfortunate event that you must cancel your booking, charges will occur. Last-minute trip requests and requests for groups of over 8 people are also subject to additional fees. Please review our full travel planning policy below:

Travel Planning Policy

Privacy Policy

wondertrunk & co. is committed to protecting the privacy of all our customers. Please review our Privacy Policy


Questions regarding contract information can be answered by the travel service supervisor, Futoshi Miyawaki.

東京都知事登録旅行業 第2-7767号 (Travel Agency Registered with Tokyo Governor No. 2-7767)
wondertrunk & co. inc.
deartech BLDG. 3F,
1-20-13 Jingumae, Shibuya-ku, Tokyo, 150-0001, Japan

Limitation of Liability

You accept any possible risks and assume full responsibility for any loss, injury or damage.

It is your responsibility to arrange your own insurance in order to cover these risks according to your needs and the needs of your family or dependents.

You expect us to make every effort to choose suitable travel service suppliers to provide services on the trips, but never hold us accountable for any operations of these suppliers. Therefore, travel arrangements are made on the condition that we will not be liable for any conduct by them.

The services provided by independent suppliers are subject to the laws of the place where the services are provided, and any conditions imposed by those suppliers. The liability of the independent suppliers may be limited by their conditions.

In consideration for participating in our trips you agree not to sue wondertrunk & co. or its staff in respect of all liability for economic loss and physical or mental injury, direct or indirect, arising in connection with the trip including permanent disability and death; any emotional distress; any damage to or loss of property.

You do not hold us accountable for any delay in the performance or any non-performance of the company’s obligations under the travel arrangements if the delay or non-performance is due to circumstances beyond our reasonable conduct, including but not limited to acts of God, war or threat of war, terrorist activity, riot, civil strife, industrial dispute, earthquakes or any other natural disasters, fire or adverse weather conditions such as torrential rain.

You do not hold us liable in respect of transportation failure including but not limited to delay in the outward or inward flight(s) of travelers, whether the cancellation or delay is caused by the weather, airline rescheduling, industrial action or mechanical failure. You agree not to ask us for any refunds or compensation for lost time and services from the itinerary due to delayed or cancelled flights, cancelled public buses, trains, or other forms of transport included in your itinerary.

You should be fully informed about Japan’s immigration policy. Foreign nationals who apply for entry into Japan will be required to be fingerprinted and photographed by means of special devices, and then interviewed by immigration inspectors. Failure to comply with the procedures will result in refusal of entry into the country. It is imperative that you accept these procedures on arrival.

Standard Regulations by Japanese Law 標準約款 H26